100aWeek Donation Refund Policy•
We take utmost care to process donations as per the instructions given by our donors, online and offline. You can request for a refund within 24 hours of your donation transaction. Post 24 hours no refund claims will be processed.
In case of an unlikely event of an erroneous donation or if the donor would like to cancel his/her donation, we will respond to the donor within 7 working days of receiving a valid request for refund from the donor. The timely refund of the donation will depend upon the type of credit card/banking instrument used during the transaction. The donor will have to send 1SmallStep Foundation an email for a refund within 24 hours of making the donation to 1SmallStep Foundations on [email protected]
1. Proof of the deduction of the donation amount.
2. In cases where the donation receipt has already been issued to the donor, the donor will have to return the original receipt to us at our office addresses.
Note that if the tax exemption certificate is already issued, then we will not be able to refund the donation.